After through numerous beta testing iterations, iOS 15 has now been made available to all users and is brimming with notable features including Live Text, Focus Mode, SharePlay, and Digital Legacy. There are numerous additional features in the most recent version of iOS that improve productivity and security. But regrettably, there have been complaints of iPhone owners who are unable to install iOS 15 because they are stuck on the update requested or preparing update page. We have listed the top 7 fixes for iOS 15 stuck on the update requested or preparing update screen in case you have run across this installation problem.
Fix iOS 15 Stuck on Update Requested or Preparing Update Issue (September 2021)
To begin, let’s take a look at the likely causes of the difficulties installing the iOS 15 upgrade. Check out the potential solutions in the table below if you are already familiar with them.
What Could be Causing iOS 15 to Get Stuck During Installation?
A bad Wi-Fi connection ends up being the main culprit most of the time when an iOS upgrade on an iPhone fails. Therefore, you can avoid this problem by first checking the quality of your Wi-Fi connection. Additionally, make sure your iPhone has enough space on it to accommodate the iOS 15 upgrade file. Check out the best approaches to solve the iOS 15 update requested and preparing update issue now that we are aware of the usual suspects.
You want to know how long it takes to get the iOS 15 update once the problem is resolved. Depending on your internet connection and the size of the iOS 15 update, downloading will typically take 15-20 minutes. Following are some recommendations for fixing installation problems with the iOS 15 update:
Tips to Fix iOS 15 Update Installation Issues
1. Turn Off/On Wi-Fi and Restart Your iPhone
The iPhone frequently becomes stuck on the screen requesting an update as a result of a malfunctioning Wi-Fi network. So, check to see if the Wi-Fi connection is reliable and robust. The Wi-Fi toggle in the Settings can usually be turned on or off in order to stabilise an unstable Wi-Fi network.
Toggle the switch to the off position in the Settings app’s Wi-Fi section. Restart your device after that. Here are the instructions for restarting your iPhone both with and without Face ID:
- To restart iPhone without the home button: Press and hold either the volume up or down button and the power button at once until you see the power off slider. After that, drag the slider to turn off your device. Now, wait for a few seconds and then press the side button to turn on your device.
- To restart iPhone with the home button: Press and hold the side button. Next, drag the power off slider to shut down your iPhone. After waiting for a few seconds, press the side button to turn on your device.
After your iPhone has restarted, navigate to Settings -> Wi-Fi and activate the wireless network. Install iOS 15 now, and your device should successfully pass the update requested or preparing update screen.
2. Hard Reset Your iPhone
Hard resets, sometimes known as force restarts, are a tried-and-true method among iPhone users for addressing typical iOS and iPadOS issues. Therefore, if you’re having trouble installing the iOS 15 upgrade, this hack is worth trying.
- Hard reset iPhone 8 or later without the home button: Press and quickly release the volume up button. Then, quickly press and release the volume down button. Next, hold down the side button until the screen goes black and the Apple logo shows up on the screen.
- Hard reset iPhone 7/ 7 Plus: Hold down the volume down button and the side button at once until the Apple logo appears.
- Hard reset iPhone 6s with home button: Hold down the home button and the side button simultaneously until you see the Apple logo.
3. Restart Your Router
Restart your router if your Wi-Fi connection still feels sluggish after doing so. After turning off the Wi-Fi router for five minutes, turn it back on. In addition, I would advise you to disconnect from the Wi-Fi network on your iPhone before reconnecting it.
Follow these procedures to accomplish it. Click the I icon next to a Wi-Fi connection in Settings -> Wi-Fi. After that, select Forget This Network. Reconnect to your Wi-Fi network at this point and attempt to download the iOS 15 upgrade.
- Since the iOS 15 download is massive, it would be better to keep the device connected to a power source during the update.
- Also, force quit all the apps that may be running in the background. On iPhones without the home button, swipe up from the home bar and hold along the middle of the screen. After that, swipe up the app cards to quit each app. On iPhones with the home button, double press the home button and swipe up on the cards to quit all apps.
4. Reset Network Settings
If you still can t install iOS 15 on your iPhone, try resetting the network settings on your iPhone. It s a well-known workaround to fix even complex issues related to wireless networks. So, I m banking on it to troubleshoot your iPhone stuck on update requested or preparing update while trying to download the iOS 15 update.
To do that, navigate to the Settings app on your device. then, go to General -> Reset -> Reset Network Settings. Now, enter your passcode and hit theReset Network Settingsoption to confirm. Try to install the iOS 15 update once again, and you shouldn t face any issues.
5. Delete the iOS 15 File
Another solution that I would suggest you try is deleting the downloaded iOS 15 file. Yeah, sometimes a corrupted install file can cause your iPhone to be stuck at the update requested screen. Then, start the entire process of installing iOS 15 from scratch.
To delete the file, move toSettings -> General -> iPhone Storage. Then, scroll down to locate iOS 15 and tap on it. After that, tap theDelete Updateoption. Next, restart your device, and try to download and install the iOS 15 update.
6. Declutter Your iPhone
Do note that the iOS 15 update file size is around 5GB. So, make sure your iOS device has enough free storage to accommodate the update file. If your device is cluttered and low on storage space, chances are pretty high that the culprit is none other than the clogged-up storage.
So, what are the ways to clear space for the iOS 15 update? Well, get rid of all the unnecessary files, including the useless apps that you no longer use or need on your iPhone. Also, do not spare redundant screenshots and random videos that you may have recorded and forgot to delete. Once you have cleaned up your device, try to install the iOS 15 again.
7. Reset All Settings on your iPhone
If none of the tricks listed above has worked in resolving iOS 15 update issues for you, reset your iPhone to the factory settings. Keep in mind that it will erase all existing settings, including Wi-Fi andVPN. But bother not as all of your data will be safe. So, there is no need to panic about losing anything important during the reset process.
To reset the settings, head toSettings -> General -> Reset -> Reset All Settings. Now, enter your iPhone passcode and tapReset All Settingsagain to confirm.
Note:If you are unable to update your iPhone to iOS 15 via the OTA process, you can go for a slightly tedious but trusted method. You can use the Finder/ iTunes app to install the update without any issues. To do that, connect your device to the computer and select the device. After that, click onCheck for Updateand follow the on-screen instructions to install the latest iteration of iOS.
Troubleshoot iOS 15 Stuck on Update Requested Screen
That s it! I believe this guide has helped you move past the update requested or preparing update screen and install the iOS 15 update on your iPhone. As I said mentioned above, the problem usually occurs due to a sluggish Wi-Fi network or clogged-up storage. Thus, you can keep this problem at bay by ensuring a stable Wi-Fi connection. Additionally, keeping the storage uncluttered can also help prevent iOS 15 software update issues from cropping up. With that said, which solutions helped you fix the iOS 15 update installation issue? Be sure to let us know in the comments section below. If you employed any other tactics to force the update, do share it with us (and our readers) in the comments below.