Your Dasher Direct card could occasionally not function properly or be rejected when you try to make a purchase.
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If this applies to you, you have found the proper spot to look for solutions.
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You will be given well-researched explanations for why your Dasher Direct card can stop functioning, along with tried-and-true solutions to correct the problem and restore functionality to your Dasher Direct card.
Summary of Contents
Although it may seem relatively apparent, if your Dasher Direct card is not working, the first thing to think about is that the card may not yet be activated, especially if you have just got it and have not yet used it.
Unlike your bank’s debit and credit cards, your Dasher Direct physical card does not arrive preactivated. You must manually activate the Dasher Direct card after you receive it. You won’t be able to use the card to make any purchases on any platforms if you don’t do this.
To activate your Dasher Direct card and have it working properly for you, follow the instructions below.
In the event that you haven’t signed in to your DasherDirect mobile app yet:
1. After installing DasherDirect, select Get Started.
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2. until you’re prompted to activate your card, follow the instructions.
3. You either manually enter the card’s last 4 numbers and expiration date (MM/YY) or scan the square QR code located on the front of the instructions that came with your DasherDirect card.
4. Make a PIN for your new Dasher Direct card; keep it secret; do not write it down or tell anybody else what it is.
Once you’ve signed up to the DasherDirect app:
1. Tap Manage card from the main menu, then tap Activate your card.
2. Use the square QR code on the front of the instructions that came with your DasherDirect card to scan it, or manually enter the card’s last four digits and expiration date (MM/YY).
dism /online /cleanup-image /startcomponentcleanup
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3. Make a PIN for your Dasher Direct card, but keep it private. Do not record it anywhere or tell anybody else what it is.
You can use your virtual Dasher Direct card to make purchases on the Dasher Direct app and other platforms if you haven’t received your real card yet. See your virtual card here:
1. select “manage card”
net stop wuauserv
net stop cryptSvc
net stop bits
net stop msiserver
2. Next, click on “view virtual card.”
Ren C:\Windows\SoftwareDistribution SoftwareDistribution.old
Ren C:\Windows\System32\catroot2 Catroot2.old
3. You can access your virtual card’s data here and use it to temporarily make purchases on Dasher Direct while you wait for your actual card to arrive or while you wait for a fix to the physical card problems.
net start wuauserv
net start cryptSvc
net start bits
net start msiserver
4. Run Windows Update Troubleshooter
Please be aware that when you activate the actual Dasher Direct card, the virtual Dasher Direct card immediately stops functioning.
Even when you have enough money in your Dasher Direct account to cover the transaction, there are instances when you try to use your Dasher Direct card to pay for a service or item and you get a Declined or Insufficient Funds error message.
When this occurs, the Dasher Direct card’s Debit Pre-authorization Hold is probably to blame.
This implies that a specific sum is deducted from your Dasher Direct account as a lien, and that money won’t be released until the transaction has been completed and cleared between Dasher Direct and the payment service provider.
The pre-authorization amount, for instance, is roughly $75 if you wish to use your Dasher Direct card to pay for gas at a gas station.
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A minimum of $85 must therefore be available on your Dasher Direct card in order to purchase, say, $10 worth of gas, as $75 of that amount will be kept for pre-authorization.
Therefore, if your balance was below $85, you probably got a notification saying that the payment was refused or that there weren’t enough money.
The merchant may try to get pre-authorization from DoorDash for the transaction when you use your card to pay for goods or services or to get cash from a merchant.
If the merchant makes such a request, DoorDash will put a hold on your account balance for the pre-authorization request amount, which, depending on the merchant, may differ in some situations from the amount of the actual purchase.
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This hold could have an impact on the amount of money that is available in your DoorDash account balance and result in a hold for the money for up to 30 days.
The merchant may pre-authorize the transaction amount up to $75 or more if you use your card at an automated fuel dispenser. When the merchant submits the transaction for settlement, the pre-authorization hold is withdrawn.
Additionally, if you use your card to make a purchase at a restaurant, a hotel, rent a car, or a similar establishment, the merchant may pre-authorize the transaction amount for the purchase amount plus up to 20% or more to make sure there are enough funds available to cover tips or other potential incidental costs.
You won’t have access to the pre-authorized money during the pre-authorization hold period.
However, DoorDash makes it clear that they won’t be held accountable if any transactions fail to complete as a result of the hold.
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Additionally, even if it causes your account balance to go negative, DoorDash will debit the amount of the actual transaction from your account balance if the pre-authorization request differs from the transaction’s real amount.
If, like in the aforementioned example, you encounter the refused error at a gas station, all you need to do is enter the business and make a payment. Only when you pay at the automated point of sale at the gas pump does the pre-authorization restriction apply.
You won’t have to pay the pre-authorization fee when using the store’s POS terminal to make a purchase in person. You can pay for the exact amount you need.
You simply need to have enough money on hand to cover the full amount of the transaction as well as the 20% pre-authorization hold in order to complete further transactions, including using your Dasher Direct card at a restaurant or to pay for a rental car or similar purchases.
You will see a Declined, Insufficient Balance, or comparable error notice if you don’t have that amount.
Remember that the Dasher red card is actually a credit card that you can only use to pay for specific DoorDash orders if you try to use it to make payments instead of the Dasher Direct Visa card.
8. Run DISM, SFC, and CHKDSK Commands
The Dasher Direct app will prompt you to either place an order or pay with the red card when a card is necessary. Make careful to pick credit rather than debit when using a red card to make a purchase.
This is due to the Dasher red card’s status as a credit card and lack of a pin, as we have mentioned. You will get error messages such as denied or insufficient balance for the transaction on your Dasher red card if you choose debit.
Additionally, you must ensure that the red card has been set up correctly using the procedures below if you want to successfully use your Dasher red card to complete transactions.
DISM /Online /Cleanup-Image /RestoreHealth
Red Card setup for iOS:
1. Tap Account in the Dasher app.
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2. Select the red “Did DoorDash offer you a payment card” link at the top of the following page.
3. the last four digits and the delight number of your new card.
Red Card on Android installation:
1. Red Card may be found in the dropdown menu when you tap the Menu symbol in the top left corner.
2. the last four digits and the delight number of your new card.
10. Boot Into Safe Mode
In actuality, this still holds true if you’re using the Dasher Direct Visa card. Selecting debit will typically result in a declined error notice when using the Dasher Direct Visa card to make a purchase, according to our research.
As a result, in order to use your Dasher Direct card as a credit card and complete your purchases effectively, you must always choose the credit option.
With the Dasher Direct card, you have access to over 20,000 no-fee ATMs nationwide and can withdraw money for nothing. This means that no fees will be deducted from your Dasher Direct account when you use one of these no-fee ATMs to withdraw cash.
It is also conceivable that the ATM you are using is not a no-fee ATM booth and you do not have enough funds to cover the ATM costs if you are positive that you have the amount that you wish to withdraw from the ATM yet you are receiving a denied or insufficient funds error message.
You may already be aware that you can load cash or more Direct Deposits as well as pay bills using your data Direct card.
On your Dasher Direct card, these transactions may occasionally be subject to limits and fees.
It is also possible that you do not have sufficient money on your Dasher Direct card to both complete the transaction and cover the related fees if you receive a denied or insufficient error notice.
You will receive a denied error notice for the transaction if the transaction exceeds the maximum permitted on your Dasher Direct card.
The tables below provide a breakdown of the fees and restrictions:
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Visa Prepaid Card.