Several WhatsApp users in India complained that the well-known messaging app had stopped functioning on their handsets late last week. The app informed users that the version installed on their smartphones was no longer supported and advised them to download the most recent version from the Play Store.
Later, WhatsApp issued a statement claiming that they were not responsible for the problem and that it was caused by how the programme is distributed. It’s odd that Xiaomi devices were utilised by every user who reported the problem. Today, Xiaomi has reportedly acknowledged responsibility for the problem and has released the following statement, according to a recent article from Techook:
A few Xiaomi users reported an issue with WhatsApp on their smartphones. After a thorough investigation we learned that a beta version of WhatsApp was pushed out on our Mi App Store a few days ago, which some users updated to. We have updated our App store listing with a newer version, approved by WhatsApp, which we encourage any users facing issues, to update to. We apologise for any inconvenience faced by our Mi Fans, and promise to be more vigilant going forward.
Several users reported the message they got when they opened WhatsApp on Twitter on Saturday. This version of WhatsApp became defunct on January 13, 2018, according to the notification. To download the most recent version, please visit the Google Play Store.
Users, even those who had not signed up for beta testing, claimed that the Play Store did not have any updates available and that they were offered the opportunity to leave the testing programme.